Utility Information and Billing

Do you have a question about your bill? Below is some basic information about your bills and some links to specific information you may find helpful. We encourage you to check out the Frequently Asked Questions page or contact us with any unresolved questions.

New Residents

Utility Rates

Bill Payment

Utility bills are either for water or sewer, or for both services. Cowlitz County Public Works provides services to only certain portions of rural Cowlitz County which include Ryderwood, Toutle, Spirit Lake Hwy, Camelot, Woodbrook, and Toutle Riverview. There is also a small industrial area located off of Fibre Way in Longview. Services in other rural areas are provided by Beacon Hill Water Sewer District.

Bills for water and sewer utility services are dated the 15th of each month and they are mailed on approximately the 20th of each month. Bills include Base Rate Charges through the date of the bill, and water consumption from the prior meter reading date to the most current reading date. Meters are typically read between the 25th and the end of the month but this date may vary depending on weather and staffing.

Accounts will be delinquent if payment has not been received by the due date and will be assessed a $10 late fee. It is the customer’s responsibility to assure that the payment reaches our office by the due date. Services may be discontinued and additional charges may be incurred if the past due amount is not paid in full by the 1st Tuesday of the following month that occurs on the 3rd of the month or after.

Customers are encouraged to pay their bill in a timely manner. However, we consider payment arrangement requests on a per case basis when a temporary situation exists that may cause a short delay in payment. Please call our office prior to shut-off to discuss this further.

Utility Services Direct Line: (360) 577 - 3035